Personally Identifiable Information (PII) such as first and last name or email address is not explicitly collected during a survey.
All respondents must consent before having their microphone enabled, and can always re-record a particular response.
IP address is consumed for city level, location-based tracking. This can be disabled in the survey dashboard at any time.

Regarding the treatment of data:

All data is encrypted at rest in GCP or AWS data centers.
Survey data is never accessed by anyone inside our organization without prior approval of the survey creator.
Survey data is never shared with anyone outside of our organization, except in the case of transcription.

Regarding transcription:

Phonic currently relies on Amazon Transcribe as part of our transcription pipeline. The Amazon Transcribe privacy policy can be accessed here.